Delivery and Refund Policy

1. Delivery Information

At Decor Pig, we strive to provide a seamless delivery experience for our customers. Here is what you need to know about our delivery process:

• Delivery Time: Orders are typically processed within 1-2 business days. Delivery times vary based on your location but generally take between 3-7 business days.
• Shipping Costs: Shipping costs are calculated at checkout and depend on your location and the size of your order.
• Tracking Your Order: Once your order is shipped, you will receive a tracking number via email, allowing you to monitor your delivery status.
• International Shipping: We currently only offer shipping within select regions. Please contact us for more information about international delivery options.

2. Refund Policy

We want you to be fully satisfied with your purchase from Decor Pig. If you are not happy with your order, please review our refund policy:

• Eligibility for Refunds: To be eligible for a refund, items must be returned within 14 days of delivery, in their original condition, and with all original packaging.
• Non-Refundable Items: Certain items, such as customized products or items marked as "final sale," are non-refundable.
• Return Shipping: Customers are responsible for return shipping costs unless the product was damaged or incorrect. We recommend using a trackable shipping service to ensure your return reaches us safely.
• Processing Refunds: Once we receive your returned item, we will inspect it and notify you of the status of your refund. If approved, your refund will be processed, and a credit will be applied to your original payment method within 5-10 business days.

3. Damaged or Incorrect Items

If your order arrives damaged or if you receive the wrong item, please contact us within 7 days of delivery. We will work with you to resolve the issue promptly, either by providing a replacement or issuing a refund.

4. Contact Us

If you have any questions regarding our delivery and refund policies, please contact us at:

Email: support@decorpig.com

Thank you for choosing Decor Pig. We value your satisfaction and strive to provide the best experience possible.